Shipping policy

Order Processing

Please allow 1–3 business days for your order to be processed before shipment. Orders are not processed on weekends or holidays.

Shipping Area

Banner Valor currently ships to addresses within the United States. We offer free standard shipping on eligible U.S. orders.

Estimated Delivery

Estimated delivery dates are displayed on the product page or during checkout. These dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, holidays, or circumstances outside our control.

Tracking Information

You will receive tracking information after your order ships. Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Multiple Packages

Orders containing multiple products may occasionally arrive in separate packages or on different days.

Shipping Address Changes

Please review your shipping address carefully before completing your purchase. If you notice an error, contact us immediately at support@bannervalor.com. We cannot guarantee that an address can be changed after an order enters processing.

Delayed, Lost, or Damaged Packages

If your package is significantly delayed, appears lost, or arrives damaged, email support@bannervalor.com with your order number. We will review the situation and help determine the appropriate next step.

Questions About Your Order

For shipping questions, email support@bannervalor.com and include your order number so we can assist you.